Terms & Conditions

About Us

http://www.crystalworlduk.com/ is a site operated by Crystal World Uk ("we" or “us”).  We are based in England. Our office is at Crystal World UK, 225 Hangleton Road, Hove, East Sussex BN3 7LS, United Kingdom.   Our main trading address is Crystal World UK, 225 Hangleton Road, Hove, East Sussex BN3 7LS, United Kingdom.


All our prices are trade prices and sold to reatilers only and it is in British pounds (GBP). That is why we have a minimum order level.

Our minimum order value is £ 250.00 plus post and packaging (P & P) of  £ 12.00.

Any orders to the value of  £ 400.00 or more are shipped free of P & P.  

 All our prices are exclusive of  V.A.T and this will be added on to your final invoice @ 20%.


The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

Although we have made every effort to be as accurate as possible, all sizes, weights, colours, capacities, dimensions and measurements indicated on our site are approximate.

All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

Handmade goods will show slight variations in size, shape and/or colour.

Whilst every effort is made to safely and securely package your goods breakages may still occur due to the nature of the products that we sell. In the event that you receive goods in an unsatisfactory condition please kindly notify us within seven (7) days or Crystal World shall be released from any such claims.


Please note that no goods are to be returned to us without prior authorisation by Crystal World. Any agreed returns must be in the same condition as supplied and in the unit quantity and packaging as supplied. All agreed returns are at Crystal World`s discretion, and shall be subject to a 15% restocking charge, once again at Crystal World’s discretion. Returns Policy

If you wish to cancel an order before goods are being dispatched then please contact us. Once you have an e-mail from us confirming that the order is complete and dispatched any cancellations after will be subject to above paragraph.